Thinking Matters New Zealand Foundation – Store Terms & Conditions
We only accept orders to be shipped to a New Zealand address.
Your order will be shipped within 7 days of receiving your order via tracked postage from NZ Post. Please let us know if you haven’t received your goods within 10 days of placing your order.
Product Returns Policy
If you are not happy with a product, book or DVD purchase you can return it to us in original condition within 7 days for a refund of the purchase price, less a $10 administrative charge and any shipping costs originally incurred in shipping the goods to you.
Please send all returns to: Thinking Matters, 6 Plane Tree Lane, Bethlehem, Tauranga 3110.
Conference Refunds & Cancelation Policy
Should you need to cancel a conference or event registration for any reason, a refund will be made less an administration charge of $15, provided notification is received 7 DAYS PRIOR TO the conference start date. After that date no refunds will be made.
Please make your request for a refund to firstname.lastname@example.org